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NADRA Restores Citizen’s ID Card After 11 Years Following Ombudsman Order

October 31, 2026 • 1 hour ago •

ISLAMABAD: The National Database and Registration Authority (NADRA) has restored the identity card of a citizen, Mohammad Dawood, after a lapse of 11 years, following an order from the Federal Ombudsman. The restoration marks a significant resolution for Dawood, whose ID card had been blocked since 2015.

Dawood filed a complaint with the Federal Ombudsman, detailing the challenges he faced due to the blockage of his ID card. He expressed relief at the decision, stating that the restoration will enable him to access essential services and rights that were previously denied to him. The Ombudsman’s intervention underscores the authority’s commitment to addressing citizens’ grievances effectively.

This development highlights the importance of identity documentation in Pakistan, where access to services such as healthcare, banking, and employment often hinges on possessing a valid ID card. The case raises awareness about the bureaucratic hurdles many citizens face and the role of oversight bodies in ensuring accountability.

Moving forward, NADRA is expected to streamline its processes to prevent similar issues from arising in the future. The Federal Ombudsman has also indicated plans to conduct further investigations into the systemic problems that lead to such prolonged delays in ID card issuance and restoration.

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