PTA Reports Broadband Quality Failures at Pace Telecom and Falcon Broadband

ISLAMABAD: The Pakistan Telecommunication Authority (PTA) has flagged significant broadband quality issues at two major internet service providers, Pace Telecom and Falcon Broadband, following its third-quarter 2026 Quality of Service (QoS) survey. The assessment, which evaluated 23 operators across 21 major cities from July to September, revealed that Pace Telecom failed to meet network availability standards, while Falcon Broadband exceeded the permitted jitter limit.

In a statement, the PTA emphasized the importance of maintaining high-quality internet services for consumers, noting that these findings are part of ongoing efforts to ensure compliance with national standards. The QoS survey serves as a critical tool for monitoring the performance of internet service providers and ensuring that they deliver reliable services to their customers.

The implications of these findings are significant, as they highlight ongoing challenges in Pakistan’s broadband sector, which is crucial for economic growth and digital inclusion. Poor internet quality can hinder business operations, affect education, and limit access to essential online services, particularly in a country where digital connectivity is increasingly vital.

Moving forward, the PTA is expected to engage with the affected service providers to address these issues and implement corrective measures. The authority may also consider further regulatory actions if the problems persist, as it aims to enhance the overall quality of internet services across the nation.